Word-of-Mouth and Email Top Influencers for Online Americans

eMarketer shares some interesting statistics in their report, Word of Mouth Marketing: Winning Friends and Influencing Customers. Some quick observations:

  • By 2010, 32 Million Americans will regularly share advice with others on products and services available online.
  • One year later, by 2111, 20 percent of all US Internet users will regularly share online advice as word of mouth influencers.

In the same article, eMarketer references a DoubleClick study that also shows Word of Mouth to be an important online influencer.

  • Recommendations from friends and opt-in email newsletters and promotions are considered most worthwhile sources to online Americans.
  • Web banner ads are several percentage points BELOW television infomercials in terms of influential worth, with 13 percent of Internet users wishing they could eliminate them.
  • 40.2 percent of online Americans would like to eliminate unsolicited email promotions that they didn’t sign up to receive – with only 1.8 percent of those surveyed considering such messages worthwhile in terms of influencing them.

For the full story, read The Rising Roar of Word-of-Mouth

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I am a vegetarian VP of sales and marketing and brand ambassador for GroupMail, the award-winning email marketing software that is loved by awesome people in over 160 countries around the world. I <3 canoeing, kayaking, hiking, beach combing, going on road trips and planning the (wildly anticipated) annual All-Night-Stay-Up-Night with my daughters!
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One Response to Word-of-Mouth and Email Top Influencers for Online Americans

  1. Pingback: Phishing on Facebook : The Messaging Times

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